TDJ Finishing quote guide
Executive Summary
Background
TDJ Finishing is an industrial paint
shop located in North Salt Lake, Utah. Started in 1983, TDJ Finishing started
as a small three person operation but has grown year over year for the last 30
years. TDJ specializes in liquid and powder coating of industrial items
produced in Utah, mainly for communications, aerospace, defense, mining, and
medical device fields.
Problem
Due to the nature of the
industrial painting industry, TDJ receives many different requests for quotes
every day for new projects every. The owners of TDJ have historically done all
of the quotes for customers. Due to their recent growth, the owners are
no longer able to keep up with the demand. Any delays in sending
quotes out to new customers has a direct result of not being chosen for the
project.
Solution
I wrote a system that will allow other employees to create estimates for customers by answer a few simple questions. At the end of the questions, the system will create an email to be sent to the customer to speed up the response to customers.
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