Issue Logging and Reporting System
Vijay Krishnamurthy
Executive
Summary
I worked as
a software engineer prior to my MBA program. As a software engineer, I had to
work with lots of projects writing software.
My team worked for different products working with different customers.
And it is the same with most of the teams in a software industry. Considering
the fact that it is almost always impossible to write a bug free code, there
are issues raised by testers or by clients or sometimes even by consumers. And
it becomes difficult to keep track of the issues just on papers or a plain
excel sheet. And it is even more difficult to assess the project performance
based on the way issues are logged.
My solution
is designed to resolve the above-discussed issue of logging, tracking and
reporting. This solution allows the testers from within the company or on the
client’s side to log the issues. A project manager would then be able to view
the issues and allocate an appropriate resource to work on this issue. The
manager could then be able to assess the project performance through the
reporting option in the solution. He/she could also have the report sent to
his/her email.
Project write-up and implementation files:
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